• |

Product and or Service Responsibility

The Company always provides quality services and products to provide added value to its customers and develop win-win solutions. The Company also maintains cooperation with suppliers based on needs, quality, services provided, prices and reasonable and reasonable conditions. As for product and service responsibilities, namely:

  • Establish Customer Care as a special unit in order to help resolve complaints and complaints from customers or third parties.
  • Provide understanding and explanation to customers or interested parties of the company's products and maintain commitments arising from agreements between customers and the Company.
  • Every employee is prohibited from disclosing certain supplier information to other suppliers to influence that supplier.
  • Every employee is prohibited from accepting and / or giving gifts / gifts in any form from / to the Customer, the supplier for the purpose of returning the decision